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AUTOMATION USER EXPERIENCE

Call for Feedback: New User Interface in PlentyONE Flow

We strive to integrate similar functionalities, as currently available in the processes, in PlentyONE Flow. After extensive research, evaluating our survey, and gathering general customer feedback, we have created the following mock-ups. We would like to present these to you and gather your opinions.

Please note that we are using a simple example for the mock-ups and have focused on the user-friendliness of the interface and readability.

Important: The ideas presented are still in an early conceptual phase. There is no guarantee for the realization of the functions discussed here.

Overview

The new user interface (UI) can be found under a separate navigation point in the "Automation" section. When opening the UI, users land in the overview page as usual; however, we have intentionally avoided tables to enhance usability on mobile devices. 

The organization of flows is done in folders or groups (1), similar to the processes. These groups can be colour-coded (2) to facilitate search. The flows within the groups (3) can also be highlighted in colour.

The flows themselves are deliberately kept minimalistic at the beginning and consist of a name and an optional description (4)

Another feature is the badge (5) next to a flow's name, indicating the number of pending instances. This provides quick and clear information about the current status of the flows.

The creation, sorting, and colour coding of groups and flows (6) takes place in MyView. This allows only authorized users to configure the view, while others can focus solely on usage.

Question: How do you find the structure of the overview? Are there any information or structures that are still missing here?

Detail view

When you click on a flow, you go directly to the detail page. At the top of the page, you will find the flow's name and an optional description that provides additional information. 

The "Start new flow" button (7) is designed in our Primary Blue and is intentionally large to ensure a good click area on mobile devices.

In the first expansion panel, all instances of the flow (8) are displayed that are waiting for input. To continue the flow, simply click the "Resume" button (9)

The chip in the header (10) of the expansion panel shows how many instances are waiting for input.

Next to the expansion panel, there is a brief overview of the flow (11). The functionalities here are intentionally limited and serve only for quick orientation. For more details and configurations, you can switch directly to the studio using the button at the top right.

The last expansion panel displays a list of completed flows (12).

Execution Page 1

Important: This is an example. The execution page may have different views depending on the use case. 

The UI opens in a new tab (13). This ensures that everything irrelevant is hidden, allowing the user to fully concentrate on the task. 

As in the process UI, there is an overview of the steps (14) on the left side. The current step and the expected next step are displayed to the user. We deliberately do not show all steps, as branches and long flows could quickly become confusing.

To convey a better understanding of the flow's size, we plan to include a progress indicator (15) that shows in percentage how far along you are in the flow.

Execution Page 2

As you can see, the overview on the left grows with each step. In the middle, there is an expansion panel that is collapsed by default. Here, all order details (16) for this order are displayed. Since we still have space here, please let us know if you are missing something important.

Below, there is an input field (17) in case no scanner is available. All functions needed in this step are in the toolbar (18). Below, you will find the ordered items (19)

In the header, a chip (20) indicates how many items need to be scanned in total. Thanks to the large image in the cards, the items are clearly recognizable, even from a distance. 

Since we know that the item name and ID are sometimes not sufficient, we have included a "Show More" button (21). When this button is clicked, the card expands, and additional information about the item is displayed. The quantity display (22) is integrated at the top as a chip and counts up automatically as items are scanned. When the required quantity is reached, the chip turns green, as does the entire card. 

Once the last item is scanned, the entire display turns green, and the sequence on the left continues automatically—either until the next manual step or until the success dialogue.

Now It’s Your Turn!

Please leave your feedback, through the designated function here in the Product Information Hub or in the forum.

  1. What do you think should be configured by an admin?

  2. Other Feedback

Thank you very much for your time and valuable feedback, which will help us design the system according to your needs.

Author
Esther Harms
Date
February 4, 2025