We’re excited to announce a powerful new addition to our DHL integration — DHL Preferred Delivery!

With this feature, your customers can now choose delivery times and locations that best fit their schedules. Whether it's a specific time window, delivery to a neighbor or secure location — this added flexibility creates a smoother, more convenient shopping experience.

Here's why this matters

• Boost Conversion Rates: Offering preferred delivery options at checkout reduces friction for customers who hesitate to order due to inconvenient delivery timing. It’s a small touch that can make a big difference in whether a cart gets completed.

• Enhance Customer Experience: Shoppers appreciate having control. When customers feel empowered to choose how and when they receive their order, satisfaction rises — and so does loyalty.

• Reduce Missed Deliveries & Returns: Missed deliveries often lead to frustration, added logistics costs, or even product returns. By letting customers choose the option that suits them best, you’ll minimize these issues and keep operations running smoothly.

Available now in the newest version of the shop — unlock better deliveries and happier customers with DHL Preferred Delivery.

With DHL Store Finder, your customers can search for a nearby official DHL pickup locations or fully automated pack stations to select as their shipping address.

This is why you should offer DHL Store Finder

• Convenient Pickup selection: Customers can easily locate nearby DHL Packstations or stores for flexible package pickup, especially helpful for people who aren’t home during delivery hours.

• Reduced Returns Due to Missed Deliveries: Minimizes one of the common causes of returns—missed drop-offs.

• 24/7 Availability: Many Packstations are accessible around the clock, offering greater flexibility for collecting parcels.

Now available in the latest version of the shop – DHL Preferred Delivery and DHL Store Finder ensure better delivery experiences and happier customers.

If you want to know how to set up DHL Preferred Delivery and DHL Store Finder please refer to our manual:

Manual: Fulfilment - DHL Plugin

Have you tried it yet?

Let us know if you find any issues or possible improvements with the current implementation.