We understand the importance of transparency and timely communication regarding system status. Therefore, we are thrilled to announce the official launch of our new Status Page, designed to provide you with real-time insights into the health of our platform.

The Status Page is now live and accessible at https://status.plentyone.com/.

Here's how you benefit from this

• Real-Time Health Information: You can now access up-to-the-minute information about the operational status of our platform.

• Proactive Notifications: Subscribe to receive immediate alerts about any service interruptions or maintenance events, ensuring you stay informed.

• Faster, Easier Communication: This new status page allows for a more streamlined and efficient communication of outages and maintenance than the previous forum communication.

This enhancement significantly improves your ability to monitor platform health, reducing uncertainty during downtime and saving you time by providing quick access to global issue information. 

This feature directly addresses the need for a reliable way to monitor our service, replacing the previous forum- and status-mail-based communication for these types of updates. 

Subscribing to the Status Page

Existing subscriptions to status mails are automatically migrated, so there is no need to re-subscribe. In the event of an incident, subscribers will be informed by email, non-subscribers can view provided information in the backend or directly on the page mentioned above. 

There is a transition phase during which both status reporting systems are active to ensure that you receive all important information.

For any questions or assistance regarding the Status Page, please contact our support team. Thank you for your continued support and valuable feedback. We are confident that this new feature will enhance your experience with our platform.

Edit: After publication, we've added the information, that there will be a period of transition, where both status reporting formats will remain active.