We’re excited to announce a significant package of new features and quality-of-life changes for your PlentyONE shop frontend. This initiative focuses on delivering impactful updates that directly address the needs of you, our merchants, and your customers, to create a more targeted and refined user experience where it really counts.

These updates are designed to improve conversion rates and how your shop is presented and experienced. 

Key improvements available today

• Optimised address handling in checkout: Reduce drop-offs with a smarter, more efficient checkout experience. To simplify the process, billing address information only displays when customers request it, and shipping provider information is hidden until a shipping address is provided. We also check for valid zip codes depending on the selected country.

• Improved VAT-ID Validation: Ensure accurate data collection with enhanced validation checks. Users are informed about any issues with the validation.

• More useful 404 Page: If content is missing, we now offer a search function and product suggestions to get your customers shopping again.

• New Customer Input Fields: Merchants can now offer an input field for customer wishes and a customer reference during the order process, offering more customer service possibilities.

Here's what's next

This initiative continues! We will be implementing the remaining announced features, such as Search Suggestions and Limited Time Offers. over the coming months. The priority for these remaining features will be based on your valuable feedback and the needs of our merchants.

Required Action

All of these features are available from version 2.2.0. We encourage you to explore these improvements today!

For any questions or assistance, contact our support team on the Service Desk. Thank you for your continued support as we work to improve your PlentyONE experience!