Product Information Hub

The latest announcements and our product roadmap.

FEATURE RELEASE
CRM

Conversation history available in Messenger

As of now, a conversation history is available for each Messenger conversation. You can access the history via the three-dot menu in the overview and via the three-dot menu in the opened conversation.

You can see the old and new value in the history as well as the date and time of the change and the user or automation that did the change.

Available from 15 November 2023.

Author
Alex Eggeling
Date
November 7, 2023