We are happy to share the latest enhancements to our Messenger! These updates are designed to make communication with your marketplace customers even more seamless, efficient, and user-friendly. Here is what we have been working on over the past month:

Ready for More Marketplaces: OTTO and Kaufland and Many More

Messenger stands as the primary communication tool for PlentySellers. We adapted the structure of the Messenger to ensure it works easily and seamlessly with Amazon, Ebay, OTTO, Kaufland and many more!

With these structural upgrades, Messenger will not only enhance its current capabilities but also expand its reach, providing a unified solution for sellers to efficiently manage their communications across various marketplaces. You will enjoy greater flexibility and convenience, with features like integrated customer and order information, convenient email templates, and text blocks – all designed to make responding faster and easier.

New Spam Filter for a Cleaner Inbox

Tired of sifting through irrelevant messages? We have added a Spam filter to help you keep your inbox focused and clutter-free. When enabled, a new Spam folder will appear, and unwanted messages will automatically move there, saving you time and ensuring important communications stand out.

User Rights for Non-Admin Users

We have introduced user rights for Messenger settings, giving you more control over who can adjust configurations. Non-admin users can now be granted specific permissions to change settings, making it easier to manage your team’s workflow while maintaining security and oversight.

Inline Editing for Table Columns

Say goodbye to unnecessary clicks! With inline editing, you can now update specific table columns directly from the overview table. This feature is available for:

• Priorities

• Done

• Deadline

• Follow-up

• Tags

These enhancements make managing your tasks faster and more intuitive, helping you stay organized and on top of your communication.

Here's why you should use the messenger

Our Messenger tool is designed to simplify communication with your customers across marketplaces, helping you build stronger relationships and improve customer satisfaction. With these new updates, it is now even easier to manage your conversations, prioritize tasks, and collaborate with your team effectively.

Here are the next steps

In the next step, we want to make the Messenger user interface even more intuitive so that you can send messages even more quickly and easily. We'll keep you up to date here.

Ready to Try the New Features?

Check out Messenger today and explore these improvements! As always, we’re here to support you - if you have any questions or feedback, don’t hesitate to reach out.