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UPDATE
ORDER MANAGEMENT

Update: Enhanced Shipping Profile Determination Rolling Out to All Systems

We're excited to announce the next phase in the rollout of our new shipping profile determination logic! After months of successful adoption by a growing number of merchants, we're now expanding its availability, bringing its significant performance improvements to even more of you.

Here's what's happening

The new logic for shipping profile determination has proven its value, significantly reducing the time and resources required to calculate shipping options, especially for complex orders and extensive product portfolios.

For a while now, many of you have been benefiting from this enhanced performance. Building on this success, we're now conducting parallel tests for additional customers. This means we're running both the old and new logic simultaneously to confirm the superior results we've seen. If these tests continue to demonstrate the outstanding performance of the new logic, it will be automatically activated for your system.

What this means for you

You will soon be able to profit from palpably better performance during order creation and webshop checkout. This enhancement is designed to provide greater flexibility and efficiency, particularly for retailers managing numerous combinations of providers, profiles, and regions.

We understand the importance of control. Therefore, you will still have the option to deactivate the new logic at any time if you find it doesn't meet your expectations or if the results don't outperform your current setup. This ensures you maintain maximum flexibility.

We will be successively activating the new logic for other systems, ensuring a smooth and beneficial transition for all merchants.

Key benefits of the new logic

  • Noticeable Performance Improvements: Experience significantly faster shipping profile determination, particularly in order creation and webshop checkout.

  • Greater Flexibility: The new architecture is built to support a wider range of shipping profiles and combinations, addressing previous restrictions.

  • Fallback Shipping Profiles: As a reminder, you can define a fallback shipping profile per client and destination country, preventing situations where no shipping profile is determined.

We're confident that this continued rollout will empower you with a more robust and efficient shipping profile determination process.

In case of questions, do not hesitate to get in touch.

Author
Steven Metz
Date
July 3, 2025