Efficient email communication is a cornerstone of success in e-commerce. Whether it is confirming orders, updating customers on shipping, or handling inquiries, timely and reliable email delivery ensures smooth operations and customer satisfaction. 

Therefore, we will enable OAuth authentication for email providers Google Workspace (Gmail). This update ensures that your email connections with Google and Microsoft services remain seamless and secure.

Here's what's changing

Google and Microsoft are phasing out basic authentication for their email services. To stay ahead of these changes, we are planning to implement OAuth authentication, a modern, secure protocol designed to protect your data and enhance your experience.

Why this matters

• Seamless connectivity: Continue using Google Workspace (Gmail) as your email providers without interruptions.

• Enhanced security: OAuth reduces risks associated with traditional login methods, safeguarding your data.

• New UI for email setup: Along with OAuth, we are refreshing the email assistant UI to make connecting your accounts simpler and more intuitive.

How you benefit

• Stay compliant with Google policies

• Experience a user-friendly interface designed for smoother navigation and improved accessibility

• Maintain productivity and avoid disruptions to your email workflows

These are the next steps

We will roll out these changes soon and will provide detailed instructions on how to connect your email accounts using OAuth. In the first step, only the connection of these two providers is planned. Others could follow. A timetable for this has not yet been set. Stay tuned for more updates here in the Product Information Hub.