OTTO Market is introducing a new feature to improve how delivery times are managed through the use of shipping profiles. This update allows sellers to provide detailed information about their delivery capabilities, including working days and the cut-off time for orders. This new feature will be accessible via the OTTO Market Partner Center (OPC) and will help sellers better communicate their delivery times to customers.

The primary goal of this update is to give sellers more control over how delivery times are presented. By using shipping profiles, sellers can specify their delivery schedules, including which days they operate and until what time orders can be placed for timely delivery. This feature aims to enhance the accuracy of delivery information and improve the customer experience.

Benefits

• Detailed delivery information: Sellers can provide precise details about their delivery schedules, ensuring customers have accurate expectations.

• Improved communication: Shipping profiles help sellers clearly communicate their delivery capabilities, reducing misunderstandings and enhancing customer satisfaction.

• Easy management: Sellers can easily map their shipping profiles and assign them to their products via the OTTO Markets Partner Center, streamlining the setup process.

Sellers will need to set up their shipping profiles to take advantage of this new feature. This involves creating and mapping shipping profiles within the OTTO Market Partner Center and assigning them to their products. This setup ensures that the delivery information shown to customers is accurate and reflects the seller’s actual delivery capabilities.

We invite sellers to provide feedback on the new shipping profiles feature and share their experiences with the setup process. Your insights will help us refine the feature and enhance its functionality.

Action Required (Further information will follow)

Sellers must set up their shipping profiles and assign them to their products by following the new process in the OTTO Market Partner Center. Completing this setup will ensure that accurate delivery information is provided to customers.